Customer support (voice process)


Bangalore 15000-20000/Month Any graduate

Process: Auto mobile Process Inbound/Outbound (CSAT).

Total Requirements: 150 Agents.

 

Fresher’s: 40 agents.

 

Very Good Communication skills in English & Hindi.

Designation: Jr. Executive - Customer Support.

Qualification: Any Graduates (Automobile or Mechanical Graduates preferred).

 

Candidates are expected to know about Car’s, mentioned below: (No issue if they do not know, they will be trained) 

·         Brands (name of brands, Skoda, Volkswagen, Audi, Maruthi Suzuki, Toyota, Hyundai, Renault, Nissan)

·         Models (name of the cars, Polo, Vento, Jetta, Rapid, Desire, Swift, Octavia,).

·         Segments (type of cars like Hatchback, Sedan & SUV),

·         Part of Car (Good knowledge on uses of Engine, Battery, Coolant, AC, Wheels, Break, Clutch, Gear, accelerator)

 

However, there will be a detailed training given to candidates about the cars

 

Shift Timing: Male Candidates should be flexible to work 24/7 & Female candidates should be willing to work 8am to 8pm rotational shifts.  9 hrs login. Weekly 1 holiday (preferably not on Sunday).

Salary offered: 15000 CTC per month

Benefits offered – ESI, PF, Gratuity, 27 days of annual leave, 10 days National & festival holidays

.

Experienced: 100.

 

Very Good Communication skills in English & Hindi.

Designation: Executive – Customer Support.

Qualification: Any Graduates. (Automobile or Mechanical Graduates/undergraduates preferred).

 

Minimum 6 months to 2 year of call center experience – Inbound/Outbound (Preferably into Automobile process)

 

Should have very good understanding on Car’s, mentioned below: (Preferable)  

·         Brands (name of brands, Skoda, Volkswagen, Audi, Maruthi Suzuki, Toyota, Hyundai, Renault, Nissan)

·         Models (name of the cars, Polo, Vento, Jetta, Rapid, Desire, Swift, Octavia,).

·         Segments (type of cars like Hatchback, Sedan & SUV),

·         Part of Car (Good knowledge on uses of Engine, Battery, Coolant, AC, Wheels, Break, Clutch, Gear, accelerator)

 

1.      Shift Timing: Male Candidates should be flexible to work 24/7 & Female candidates should be willing to work 8am to 8pm rotational shifts.  9 hrs login. Weekly 1 holiday (preferably not on Sunday).

2.      Salary offered: Up to Rs. 20,000 CTC per month.  

3.       Benefits offered – ESI, PF, Gratuity, 27 days of annual leave, 10 days National & festival holidays

 

 

 

 

Note: Schedule the candidates as Direct walk-in to attend the interview on everyday.

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OPTIMISM IT SOLUTIONS

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